Our Privacy Policy

David Village Lighting is committed to protecting your privacy and this page explains your rights and options with regard to the use of your personal data. We strive to ensure that any personal information is obtained legally, held securely and processed in accordance with current legislation and best practice.

If you have any queries regarding your personal information or the way in which it is used, then please email us at: [email protected]

By making a purchase, using our website, entering a David Village Lighting competition, signing up for our newsletter, or providing your details to us in-store or over the phone, then you acknowledge that your personal data may be used according to the practices set out in this policy.

You provide data to David Village Lighting when:

• you sign up for our newsletter and other marketing;
• you enter our competitions;
• you talk with us on the phone or in our showroom;
• you make an online enquiry through an online form or link;
• you send emails or letters to us.

Data we collect when you use our services:

• Transactional details when you order something from us;
• Cookies gathered from the devices you use to connect to our website or social media platforms.

Data from 3rd parties we work with:

• Our social media platforms;
• Google Ads, Google Analytics;
• Microsoft Clarity;
• MailChimp.

What information do we collect about you?

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity data – name and title;
• Contact data – address, postcode, email address or telephone numbers;
• Transaction data – details of products/services you have purchased from us, including date and time of purchase and spend in relation to that purchase;
• Technical data - internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website;
• Usage data – information about how you use our website, products and services;
• Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences.

Your rights

Under the General Data Protection Regulations (GDPR), in force from 25th May 2018, you have new rights. In summary, these are:

• The right to be informed about the collection and use of your personal data,
• The right of access to your personal data through Subject Access Requests,
• The right to correct inaccurate personal data,
• The right in certain cases to have your personal data erased,
• The right to restrict or suppress the processing of your personal data in certain circumstances.
• The right to move your personal data from one service provider to another,
• The right to object to the processing of your personal data in certain circumstances,
• Rights in relation to automated decision making and profiling.

You can contact us in regard to any data we may hold about you, by email at: [email protected]

Full information about your rights can be found at: https://ico.org.uk/

Privacy Choices

As a customer, you may be given the option of receiving periodic information, promotional mail or email from us. We will ensure that if you choose to opt out of such communication, we will comply with your wishes.

Cookies

In common with most websites, our site uses cookies. These are small text files that are placed on your computer or mobile phone when you visit websites.

What types of cookies do we use?

• Site functionality cookies - enable our website to function as you'd expect (e.g. “add to basket” and “add to wishlist” functions).

• Site analytics cookies – these cookies allow us to measure and analyse how our customers use and interact with the site, to improve both its functionality and your shopping experience.

• Targeting or advertising cookies – these are used to deliver ads relevant to you. They also help us measure the effectiveness of our marketing campaigns and make our marketing communications more efficient

Links to Other Websites

We aim to provide you, as a visitor to our website, with information, services and products that are valuable to you. As part of this, our site may site may contain links to third party sites. We do not control and are not responsible for the content, privacy policies or practices of any third-party sites.

We do not use cookies to:

• Collect any personally identifiable information without your express permission
• Collect any sensitive information without your express permission
• Pass personally identifying data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

Site Analytics cookies

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. We use Google Analytics to anonymously compile web visitor statistics.

Targeting or advertising

We may communicate some of your data which does not enable your identification (cookies), without them being able to identify you by name, to social media platforms, in order to show you personalised advertisements on social media. Further information on this is set out below, including instructions on how to opt out.

This data is namely used to establish a correspondence (matching) in order to recognise you as a customer of the company David Village Lighting, and to show you the personalised advertisement, or to show you the targeted marketing based on your centres of interest on social media. The legal grounds for this data processing is the legitimate interest of the company David Village Lighting. You have the option to refuse this targeted marketing, and can do so via the configuration centre of your user account on the concerned social media platform.

Information associated with your browsing (pages visited, products viewed, category of product viewed, products purchased or categories of products purchased) is recorded by the social media platforms for marketing targeting purposes for their own uses via cookies, which are installed during your browsing on our Website. The consent that you give when you accept these cookies is the grounds for this processing (see ‘Managing Cookies’ below).

Facebook Pixel (fbevents.js)

This is a Cookie that is placed by Facebook. It enables us to measure, optimise and build audiences for advertising campaigns served on Facebook and Instagram. In particular, it enables us to see how our users move between devices when accessing our website and Facebook, to ensure that our Facebook and Instagram advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on www.davidvillagelighting.co.uk

Granting us permission to use cookies

If the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you accept this. Should you wish to remove or not use cookies from our site, you can learn how to do this below, however doing so may mean that our site will not work as you would expect.

Managing cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see and manage what cookies have been set, visit:

www.aboutcookies.org

or

www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites, visit:

http://tools.google.com/dlpage/gaoptout.

Your consent

By using this website, you consent to the collection, use and disclosure of information as described in this policy.

Changes to this Privacy Policy

David Village Lighting may change this privacy policy from time to time and the most up to date version will be found on this page.